Home Service Automation LLC · Tampa, FL · Last updated September 28, 2026
This Privacy Policy describes how Home Service Automation LLC ("HSA," "we," "us") collects, uses, and protects information when you visit homeserviceautomation.ai, book a call with us, or use our services.
Information we collect
Contact information you provide when booking a call or requesting an audit: name, email address, phone number, company name.
Business information you share with us for service delivery, such as CRM details and database size.
Usage information collected automatically when you visit our site (pages viewed, device and browser type, referring source).
How we use it
To respond to your inquiries, schedule and conduct calls, and deliver services you request.
To send appointment confirmations, reminders, and service-related communications.
With your consent, to send marketing communications about our services.
To operate, analyze, and improve our website and services.
SMS / text messaging
By providing your phone number and opting in (for example, when booking a call or submitting a form with SMS consent), you agree to receive text messages from Home Service Automation LLC, including appointment confirmations, reminders, follow-ups, and — where you have consented — marketing messages.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for help or contact us at the email below.
No mobile opt-in data or consent information is shared with third parties or affiliates for marketing or promotional purposes.
Connected business software (QuickBooks and your CRM)
If you connect business software to our services, such as QuickBooks Online or your field-service CRM, you authorize that connection yourself from your own account, and you can disconnect it at any time from that software or by contacting us.
QuickBooks Online: our HSA Pulse app has read-only access. We read financial reports and transactions (for example income, expenses, account balances, vendors, and categories) only to build your dashboard and reports, such as profit, cash position, and marketing spend by channel. We never create, change, or delete anything in your books, and we never receive your QuickBooks password or bank logins.
Data from connected software is used only to provide services to you. We do not sell it, and we do not use it to market to your customers or to anyone else.
When you disconnect, we stop pulling data. On request we delete data we collected from the connection within 30 days.
Sharing
We do not sell your personal information. We share information only with service providers who help us operate (such as scheduling, payment processing, and communications platforms), under obligations to protect it; when required by law; or in connection with a business transfer.
Data retention & security
We retain personal information as long as needed for the purposes above or as required by law, and we use commercially reasonable safeguards to protect it. No method of transmission or storage is 100% secure.
Your choices
You may opt out of marketing emails via the unsubscribe link in any email, opt out of texts by replying STOP, and request access to or deletion of your personal information by contacting us. We honor applicable rights under U.S. state privacy laws.